Returns Policy

At Hardman Amusements, we are committed to providing you with top-quality products and exceptional service. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward returns policy to ensure your peace of mind.

Product Sales:

We sell quality used pinball machines, jukeboxes, and arcade machines to both the public and trade. Additionally, we purchase pinballs, jukeboxes, and arcade machines in any condition throughout the UK, with quick collection and payment. Furthermore, we offer a part-exchange service, allowing you to trade in your old machine, whether working or not. If you can’t find your favorite machine for sale on our site, we can source one for you through our nationwide contacts.

Repair and Servicing:

In addition to sales, we provide repair and servicing for most pinball machines and jukeboxes, with collection and delivery included in the service. Our expert technicians ensure that your machines are kept in optimal condition, so you can enjoy uninterrupted entertainment.

Personalised Service:

At Hardman Amusements, we prioritise the needs of our customers. We offer a personal service, focusing on your individual requirements and preferences. Additionally, we provide after-sales support and assistance, ensuring that you have a positive experience every step of the way. Our parts sourcing service further enhances our commitment to meeting your needs.


All our customers benefit from a 3-month “return to base” warranty on all pinball, jukebox, and arcade machines. In the unlikely event that there is an issue with any of the machines within this period, the customer is responsible for returning the item to us. We will promptly address any issues and ensure that your machine is repaired or replaced to your satisfaction.

Thank you for choosing Hardman Amusements. If you have any questions or concerns regarding our returns policy, please don’t hesitate to contact us. Your satisfaction is our priority.